Privacy policy: what we record

Lacey Guitars Media, the publisher, based in Pune, Maharashtra, India.

Under India’s Digital Personal Data Protection Act 2023, the party that decides why and how personal data is processed is called the Data Fiduciary. For laceyguitars.com that is Lacey Guitars Media. This policy is written against that Act.

The grievance officer is Meera. You can reach her at info@laceyguitars.com, which is the only address for privacy requests.

Very little. There are no accounts, no forms and no comments, so you never type your details into this site.

If you email us, we receive whatever you choose to write in that email. That is the only way your name or address reaches us.

Yes. The site is for adults, 18 and over.

It is not written for children and is not meant to be used by them. If you are under 18, please close the page.

The tap passes through a redirect on our own server, which notes that a tap happened and then sends you to WhatsApp.

1. You tap “Get an ID on WhatsApp” on any page.
2. Your browser goes to a redirect at /go.php on this site.
3. The redirect logs three things: the date and time, the page you were on, and which button you tapped.
4. It stores no IP address and no phone number.
5. You are sent on to WhatsApp, where the chat with the agent opens.

These log lines are kept for 90 days. They tell us which pages and buttons are used, and they do not say who used them.

The IP address, the browser and the page requested, kept for 30 days.

Every web server keeps a list of the requests it receives. Ours is kept for security, so that an attack or misuse can be traced and stopped. The access logs are kept for 30 days.

Only if you agree. Google Analytics 4 loads after you tap OK on the cookie notice, and not before.

Tapping OK is your consent. Entry 11 says how to take it back.

One of our own, called consent. Google Analytics cookies are added only if you accept them.

Cloudflare always, and Google only if you accept analytics.

• Cloudflare sits in front of the site as a content delivery network and security proxy. Your request for a page passes through it on the way to our server.
• Google receives analytics data only after you tap OK on the cookie notice, with the settings listed in entry 06.
• Fonts are served from our own server, so reading a page sends no request to an outside font service.

That is between you, WhatsApp and the agent. This policy stops at the button.

Once the chat opens you have left this site. Your phone number, your messages and anything you send there are handled by WhatsApp under its own privacy policy, and by the agent, who is independent of us.

Never send Aadhaar, PAN, an OTP or a bank statement in that chat, and ask which login address your ID is for before you pay.

You can ask what we hold about you, have it corrected or erased, withdraw consent, complain and name someone to act for you.

• Access. You can ask for a summary of the personal data we process about you and what we do with it.
• Correction and erasure. You can ask us to correct, complete, update or erase it.
• Withdrawing consent. You can take back the consent you gave on the cookie notice at any time.
• Grievance redressal. You can complain to our grievance officer and get an answer.
• Nomination. You can name another person to use these rights if you die or become unable to.

Send one email to info@laceyguitars.com. It costs nothing.

1. Write to info@laceyguitars.com and say which right you want to use.
2. Meera acknowledges your request within two working days.
3. We resolve it within 30 days and tell you what was done.
4. If you are not satisfied with our answer, you can take the complaint to the Data Protection Board of India.

To take back analytics consent yourself, delete this site’s cookies in your browser. The consent cookie goes with them, and Google Analytics will not load again unless you tap OK.

Every change is dated and listed here, on this page.

The policy describes what the site’s code does. If the code changes, the policy changes with it and a new line is added above.